Storytelling & Interpretation Coordinator, FT, Pursuit, Banff, AB (23/02/19)

  • 23 Jan 2019 2:30 PM
    Message # 7094387
    Anonymous member (Administrator)

    We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the

    dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders.

    Together, Pursuit team members and guests create inspiring memories they’ll share with their friends

    and families for years to come. It’s all about sharing our amazing destinations.

    We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their

    power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our

    range of awe-inspiring experiences.

    / Our Vision is to be the world’s leading provider of experiential adventure travel.

    / Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring

    experiences.

    We work and play in a place steeped in colorful history and bursting with the stories of our local legends. The

    Storytelling and Interpretation Coordinator brings to life our guest and staff experience through innovative

    storytelling and interpretive programs. The ideal candidate is an entertaining, enthusiastic and engaging

    storyteller, with experience and a passion for sharing the rich history of Banff and Jasper national parks. Key

    elements of this role include developing and leading training programs for interpretive guides throughout the

    Banff Jasper Collection, staying up to date with trends in interpretative practices, sharing best practices and

    proactively conducting ongoing evaluations.

    This position reports to the Director of Programming & Animation and works closely with the operational

    interpretive teams, supervisors and managers at all attractions and tours.

    GENERAL RESPONSIBILITY:

    / Developing, revising, updating and leading new staff through the Interpretive Training Program

    / Assist and participate in the creation and training of professional development programs for trainers

    / Ensuring all guides are delivering high quality interpretive tour content in a professional and

    interactive manner, meeting the service goals and expectations

    / Conducting regular Interpretive Evaluations of new and returning guides

    / Continually working with operations teams to push boundaries and programming in guest experience

    / Champion best in class interpretation company-wide

    / Act as knowledge-keeper of corporate history and manage ongoing partnerships with Banff and

    Jasper cultural organizations

    / Create content for the designing of physical interpretation pieces including panels, multi-media

    presentations, physical props, etc.

    / Develop new creative and fun ways of engaging guest and improving guest experience


    SELECTION CRITERIA:

    / Previous Interpretive guiding experience or educational background in Geology, History essential

    / Interpretative Guides Association or similar certification an asset

    / Experience in participating in or delivering programs that share Indigenous knowledge, awareness

    and/or teachings.

    / Knowledge of interpretive theory and techniques such as storytelling, demonstrations, performance

    styles, theatre programs or guided walks

    / Previous employee training experience or completing performance assessments

    / Able to provide effective, constructive interpretive feedback to department staff, regularly identifying

    individual strengths and areas for improvement

    / Effective team player, ability to think outside the box with programming and problem solving skills

    / Friendly, energetic personality

    / Experience and passion for storytelling

    / Gets excited at the idea of educating staff to better inform, entertain and inspire guests in the heart of

    the Canadian Rockies!


Interpretation Canada c/o Kerry Wood Nature Centre 6300 45th Ave Red Deer, AB, Canada  T4N 3M4

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