Reference number: CAP23J-023612-000015
Selection process number: 2023-PKS-LLYK-EA-073

Note: Inventory competition. Applications will be pulled on September 20, 2023, November 3, 2023 and January 4, 2024

Parks Canada - Lake Louise, Yoho & Kootenay Field Unit & Banff Field Unit- Visitor Experience

Banff (Alberta), Banff National Park of Canada (Alberta), Lake Louise (Alberta), Kootenay National Park of Canada (British Columbia), Radium Hot Springs (British Columbia), Yoho National Park of Canada (British Columbia)

GT-01

Term, Acting, Assignment-at-level

$46,234 to $52,046 (under review)

Closing date: 3 January 2024 - 23:59, Pacific Time

Who can apply: Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

***Important Information and Instructions***

1. Living accommodations may be provided depending on the location and its availability.

2. Individuals who qualified on process, 2020-PKS-LLYK-OC-RM-059, 2022-PKS-LLYK-EA-114 & 2023-PKS-LLYK-EA-016 need not apply for this competition

3. We will only accept on-line applications received via the jobs.gc.ca site.

4. Persons who are unable to apply on-line must contact the person listed below prior to the closing date

NOTE: When submitting your application to this selection process, you will be required to answer text questions to demonstrate how you meet the essential qualifications (education and all essential experiences).

Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application. Additional information may be requested after closing date for screening and/or assessment purposes.

Applications for this inventory competition will be pulled on September 20, 2023, November 3, 2023, and January 4, 2024.Subsequent applications will be pulled if and when required.

The inventory

When you apply to this selection process, you are applying to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

The advantage of an inventory is to apply only once. In addition, you will be considered for several job offers between Banff, Lake Louise, Field and Radium Hot Springs. We encourage you to submit an application as soon as possible, as we have ongoing needs!

What to expect after you apply?

• Your application will be placed in the inventory;

• When there are job openings, managers could use the inventory to fill their positions;

If your application is selected for further consideration, you’ll be notified by phone or email.

Duties

Delivers interpretive presentations, programs and activities to provide visitors of the park with opportunities to discover, appreciate, learn about and enjoy National Parks and their natural/cultural heritage.

Interpretive programs may include: hands-on and participatory activities, story sharing, guided walks, and evening theatre programs, visiting busy day-use areas to encourage visitors to keep clean picnic sites, and monitoring secondary roadways by vehicle to provide safe wildlife viewing messages.

Several vacancies are anticipated across Banff, Yoho and Kootenay National Parks, to support two teams: General Interpretation (Campgrounds and Day Use Areas), and Living with Wildlife Interpreters. While both involve programming that includes hands-on and participatory activities, visitor centered activities, and story sharing, the following differences can be expected:

General Interpretation team:

Your programming topics may include Species at Risk, park history, geology and so many more. You will deliver evening or theatre-based programming, activity stations delivered in busy day use areas, and roving opportunities in campgrounds and local trails or sites, using effective and dynamic communication techniques and skillset to engage and inspire visitors from around the world.

Living with Wildlife Interpreters:

Your role is focused on visitor engagement, supporting important key messages identified by the park. Daily activities would include: delivering drop-in programming or activity stations focused on Aquatic Invasive Species, Human Wildlife Co-Existence, and Leave No Trace. Additionally, you could be driving on highways, identifying wildlife jams and facilitating safe wildlife viewing experiences with visitors.

Work environment

This could be your workplace: Rocky Mountain peaks, turquoise glacial lakes, picture-perfect mountain towns, abundant wildlife, thousands of years of human history, and scenic drives come together in Banff, Kootenay and Yoho National Parks. Millions of visitors visit these iconic national parks for a variety of activities including hiking, biking, skiing and camping in some of the world’s most breathtaking mountain scenery. Banff, Kootenay and Yoho National Parks are part of the Canadian Rocky Mountain Parks UNESCO World Heritage Site.

Our dedicated, multidisciplinary teams work together to maintain and improve our unique infrastructure to ensure long-term environmental sustainability, conservation of built heritage, and great visitor experiences.

Top 6 reasons to work for Parks Canada:

⚖️ Work-life balance

Paid vacation and leave

Training and professional development

️ Working in beautiful locations

Diverse and inclusive workplaces

Contribution to public service

Intent of the process

The results of this process will be used to fill anticipated temporary vacancies for 2024 and may be used in the future to fill permanent or temporary vacancies that may arise at the Heritage Presenter I (GT01) level in various locations, with full or part-time hours, for various tenures, such as: Seasonal Indeterminate, Term, Acting Assignment or Assignment at level, depending on status of the selected candidate.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 3 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education

A secondary school diploma/high school diploma according to provincial standards or an acceptable combination of education, training and experience.

Degree equivalency:

An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, public speaking, dramatic arts, museum studies, traditional Indigenous teachings, history or other discipline relevant to the position) may be considered.

Degree equivalency

Experience

• A minimum of three (3) months experience working in the fields of natural and/or cultural interpretation, theatre/performing arts or public communications;

• Delivering messages and information to public audiences (not academic course related audiences) in face-to-face situations with the purpose of engagement, entertainment and/or motivation;

• Working in a fast-paced environment involving professional communication with the public.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

English Essential or Bilingual Imperative (--B/--B)

Information on language requirements

Knowledge

• Interpretive theory and techniques such as storytelling, demonstration, theatre programs or guided walks;

• General knowledge of Canada’s natural and/or cultural heritage as it relates to Banff, Kootenay and Yoho National Parks.

Abilities

• Client Focus - Providing service excellence to internal and/or external clients;

• Communication through Interpretation - Listening to others and communicating articulately to inform, influence and involve;

• Teamwork - Working collaboratively with others to achieve organizational goals.

Personal Suitability

• Exercises sound judgment;

• Communicates effectively orally and in writing;

• Personally connects with others.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualification - Experience

• Facilitating interpretive activities that are holistic, participator, dialogic and/or visitor centered

Operational Requirements

• Willing and able to work shift-work, late evening hours and/or weekends, and/or statutory holidays and provincial holidays;

• Willing and able to wear a Parks Canada uniform as per the uniform policy and/or dress in costume as per Parks Canada requirement;

• Willing and able to work and /or travel in varied terrains, weather conditions, isolated locations and by various means of transportation;

• Willing and able to stand/walk/hike/drive for prolonged periods;

• Willing and able to work from various locations.

Conditions of employment

• Obtain and maintain a reliability security clearance;

• Possession and maintenance of a valid Alberta Class 5 driver's license or equivalent. Graduated licenses will not be accepted.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application.

Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.

Each person is entitled to participate in the appointment process in the official language of their choice.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

Contact information

Amber deKam, Interpretation Coordinator V

amber.dekam@pc.gc.ca

403-483-7824